1 reviews | Active since Mar 2017

27 Mar 2017, 17:14

Arrogant Assessor

<p>Romano Rambau assessor on claim number C832378. Was the most arrogant, unprofessional and *********** person I have dealt with in all my life. If this is the type of employee Miway entrusts to deal with their clients I am not interested in being a client of theirs any longer.</p>

0
Replies (6)
MiWay Insurance
MiWay Insurance's reply28 Mar 2017, 08:42
Official

We're sorry that Romano made you feel this way. We have passed your comment on and someone will be in touch to assist you.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply29 Mar 2017, 11:00
Official

Tertius please accept our sincere apology for the let-down!

Amanda has since been in touch to discuss your concerns in more detail, and she explained what to expect moving forward. We urge you to get in touch if you require any further assistance in the interim.


Kind regards,
The MiWay Team

Best regards,

's update29 Mar 2017, 11:03
Reviewer Update

Thank you very much. Thabo came to see me yesterday and was very friendly and helpful. I hope that the remaining part of the process will be concluded quickly and efficiently.

MiWay Insurance
MiWay Insurance's reply29 Mar 2017, 14:04
Official

Your feedback is appreciated. Thanks for giving us the chance to make things right.

Best regards,
The MiWay Team

Best regards,

's update03 Apr 2017, 21:02
Reviewer Update

I went to New World in Menlyn to get the replacement electronic products today. They were extremely helpful and very efficient. I now only await the jewelry replacement. Hopefully it will also be as quick and simple as at New World.

MiWay Insurance
MiWay Insurance's reply04 Apr 2017, 08:26
Official

Thanks for the feedback Tertius! Please feel free to give us a call if there's anything else we can help you with.

Best regards,
The MiWay Team

Best regards,