1 reviews | Active since Sept 2016

06 Sept 2016, 09:46

APPROVED CLAIM BUT INCORRECT PANELBEATER

<p>On the 15 August 2016 logged a to miway for collosion -Claim number 762855 was approved by miway for the fixing. When I got a call from a consaltant by the name ********** adviced me I must take my car to RepairerName : Hofbro Auto Body SP217670ID Number : 217670Address :37 Bosman RoadOphirton - Johannesburg - Gtg.</p> <p>But this panelbeater I didnt choose it and I want Safana Panelbeaters been contacting miway but they are taking me from pillar to post spoke to Gloria ********** said file is send back to accessor department to be fixed...waited a week now spoke to Prudence,Anja,Roeline they are referring me to Glynis Masemola email: ********** Tel: ********** he or she is not available on the phone.<br /> </p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply06 Sept 2016, 10:34
Official

Good day Fatima,

We need to sincerely apologise for the hassles you experienced!

Glynis will get to the bottom of what happened, and give you a call to discuss.


Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply12 Sept 2016, 12:15
Official

Dear Fatima,

We need to unconditionally apologise for the lack of service you experienced!

Glynis has stepped in to get to the bottom of what happened, and we confirm that we have since appointed a different supplier to assist with the repairs to your vehicle! Please don’t hesitate to give us a call if you need any further assistance!


Kind regards,
The MiWay Team