1 reviews | Active since Mar 2017
Apple Green
<p>i was involved in an accident on January 9,2017 after joining MiWay Insurance in November 2016 which a paid a pro-rata in November and full cover in end of November. the access was R3000.00 which i agreed on but when i was lodging a claim i was told to pay additional R5000.00 which the consultant did tell me about it.</p> <p> </p> <p>another incident my windscreen need to be replaced after the truck dropped the stone and again i was told to pay R1100 while i call PG Glass to enquire it was more less than the amount the insurance asked me to pay.</p> <p> </p> <p>i will appreciate if they can take their administration fee out of the money i have paid already and refund me. they dont explain to the clients because they need business and you will be told when making a claim</p>
We have passed your comment on to our team and someone will be in touch to discuss your concerns with you in detail.
Best regards,
The MiWay Team
Best regards,
We have passed your comment on to our team and someone will be in touch to discuss your concerns with you in detail.
Best regards,
The MiWay Team
Best regards,
i would appreciate if MiWay can refund me
thank you
i would appreciate if MiWay can refund me
thank you
Thanks for the note Fredricka!
Mukovhe has since called to discuss your policy cover in more detail, and he also explained what to do if you’d like to make changes on your policy. Please don’t hesitate to give us a call if you need any more clarification!
Kind regards,
The MiWay Team
Best regards,
Thanks for the note Fredricka!
Mukovhe has since called to discuss your policy cover in more detail, and he also explained what to do if you’d like to make changes on your policy. Please don’t hesitate to give us a call if you need any more clarification!
Kind regards,
The MiWay Team
Best regards,
Miway failed to discuss terms of additional R5000 access and i waited for you to come back to me regarding the tape. i don't need any clarity or changes on the policy, hence i need my money back.
please advise if you are prepare to refund me or not.
Miway failed to discuss terms of additional R5000 access and i waited for you to come back to me regarding the tape. i don't need any clarity or changes on the policy, hence i need my money back.
please advise if you are prepare to refund me or not.
Thanks for the comment and the opportunity given to respond.
Mukovhe has since tried calling you to discuss your concerns but was unfortunately unable to reach you. We’ve since sent you an email explaining the dispute process if you are still unhappy with the outcome of your claim. Please give us a shout if you need any other help.
Best regards,
The MiWay Team
Best regards,
Thanks for the comment and the opportunity given to respond.
Mukovhe has since tried calling you to discuss your concerns but was unfortunately unable to reach you. We’ve since sent you an email explaining the dispute process if you are still unhappy with the outcome of your claim. Please give us a shout if you need any other help.
Best regards,
The MiWay Team
Best regards,
