AM
Alfred M

1 reviews | Active since Feb 2017

03 Jun 2021, 15:07

Applauding Thabiso Dibakwane

Good day

I would like to extend my appreciation to Thabiso Dibakwane for helping me with my claim follow up with the repairer.

I was not happy with the repairer for taking way too long to complete the repair, the I called Miway and spoke with Thabiso. He managed to take it up on himself to do a conference call with them and find out why there was such a delay.

I appreciate his professionalism, diligence and efforts in assisting me. I have called Miway a few days ago for same query, but I was not happy. I wish everyone there would have the same urge to assist customers as Thabiso, he is an asset to Miway.

The repair still not complete yet, but because of Thabiso, I am satisfied and got the answers I needed.

NB: The 5 star rating is for Thabiso, and Miway a gets 4.

Thanks

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply03 Jun 2021, 17:01
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Thabiso is as enthusiastic about delivering awesome service as he is, and we’re so lucky to have him on our team. We’ll definitely pass on your wonderful compliment!  Best regards,
The MiWay Team