Appaulling Service

<p>To whom it may concern:</p> <p> </p> <p> I am very dissappointed at kind of service i received at your recommended repairer 'Renew it Edenvale'. As a valuable customer to you (Miway) for more than 3 years, I expected that I would be having my car back . Cassidy from Renew- IT doesn't have the decency of phoning the customer/ giving me the feedback.</p> <p>I had to ask my husband and a friend to call her, that's only when she told them that she was still waiting for spare-parts from Renault. My husband called her on Friday and to my surprise the parts were only being delivered that day. The car that was booked for repairs on the 17.07.2017 and until the 04.08.2017 nothing was done to it. I have received another mail informing me of change on delivery date, which will be 18.08.2017, a whole month without a car.</p> <p>I'm very disappointed at the service that has been rendered by you and your recommended service partner. I honestly feel that you need to re-look at who you choose to partner with beccause, if this is the kind of service they render to your clients, then it shows that you don't care about your customers also. I'm really revolted at the service that I have received and I wouldn't recommend any of my family or friends to use Mi-way because clearly you don't value your clients.</p> <p>I would highly appreciate your urgent response regarding this matter.</p> <p> </p> <p> </p>