Appalling Service.... Disgusted

The worst services had rewrite this thing and now I am even more mad because I lodged a claim and they lady that got assigned to it(Kgomotso Mathope), hasn't even bothered to ca or reach out even after countless emails and calls that don't not go through on the number they send you to call direct, tjis is disgusting considering that I have been with Miway for 5 years and added my partner and now this.... I don't have a sparewheel and hado to drive 45kms to get my car assessed, which I actually booked myself because no one called or reached out to advise, I am appalled and will be leaving if this fixed now.