Appalling service after 8 years of being a client

<p>After 3 attempts of negotiating the premium on my insurance policy, am so disappointed in Miway for their unproffessional way of managing a client after 8 years without a claim. MiWay couldnt offer me a better deal compared to its other compeditor and when i asked them to cancel my policy it has been a struggle for more than two months now. when i contacted them and inform them that i would like to cancel my policy, they put me on hold for more than 20 min with no assurance that my policy has been canceled. I regret using Miway for the 8 years i have been loyal to them.</p>