Miway vehicle insurance. Absolutely appalling service. The motor bike accident occurred on 19 April 2018. Miway arranged for a recovery vehicle. A standard toe truck was sent to the scene. We then had to wait for a flat bed truck to remove the motorbike. The accident was reported the same day and the case number reported. Several calls and 3 and a half weeks later we got a response... Miway did not know where the motor bike was. Again several calls later the motor bike was located and we were informed that it had not been assessed as yet, after several heated discussions the motor bike was taken to Honda West Rand for assessment. The assessment was done and submitted to Miway. I was assured that they would respond within 24-48 working hours. I have made 5 more calls and sent emails today, I was assured they would respond. I am still waiting. Do not ever deal with : Precious Lekgau (Ramokgopa) ********** Vincent Zulu ********** Pauline, or Tracey.
We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!
Best regards,
The MiWay Team
Best regards,
We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!
Best regards,
The MiWay Team
Best regards,
Please accept our sincere apology for the delays you experienced on your claim. We believe that Tracey has been in touch with you to apologise and to discuss your concerns in more detail. We’re happy to report that your claim has since been authorised, and that she also explained what you can expect moving forward with the claim.
Should you need any further clarity, or have any queries moving forward, we urge you to give us a call.
Kind regards,
The MiWay Team
Best regards,
Please accept our sincere apology for the delays you experienced on your claim. We believe that Tracey has been in touch with you to apologise and to discuss your concerns in more detail. We’re happy to report that your claim has since been authorised, and that she also explained what you can expect moving forward with the claim.
Should you need any further clarity, or have any queries moving forward, we urge you to give us a call.
Kind regards,
The MiWay Team
Best regards,
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