Appalling Customer Service
<p>We have been struggling to get any feedback from the consultant. Registered the claim on Sunday 20/11/2016. She always seems to be busy with something else.. It doesnt take much to give us a call or email us with an update or even say she is still proccessing the claim.</p> <p>You hear how wonderful the other companies are over the radio.. Sadly - This one doesnt make me want to get their name out there with GREAT feedback.</p>
We're sorry for any delays you have experienced. We will follow up on your behalf and get back to you with feedback.
Best regards,
The MiWay Team
We're sorry for any delays you have experienced. We will follow up on your behalf and get back to you with feedback.
Best regards,
The MiWay Team
Thanks for your comment and for giving us a chance to have a look at what happened!
Rachel has since been in touch to discuss your concerns in more detail, and we assure you of our commitment to get the claim finalised ASAP. Please let us know if there’s anything else you need in the interim!
Kind regards,
The MiWay Team
Thanks for your comment and for giving us a chance to have a look at what happened!
Rachel has since been in touch to discuss your concerns in more detail, and we assure you of our commitment to get the claim finalised ASAP. Please let us know if there’s anything else you need in the interim!
Kind regards,
The MiWay Team
Hi There Miway Team.
Thank you for the Update. I am still not happy with the service I have received. Bitterly disappointed with the whole situation.
I would prefer management to call me and explain what is the problem and why it is taking so long to sort this out.
Hi There Miway Team.
Thank you for the Update. I am still not happy with the service I have received. Bitterly disappointed with the whole situation.
I would prefer management to call me and explain what is the problem and why it is taking so long to sort this out.
We need to sincerely apologise for the hassles you experienced! Jacky will get to the bottom of what happened, and give you a call to discuss.
Best regards,
The MiWay Team
We need to sincerely apologise for the hassles you experienced! Jacky will get to the bottom of what happened, and give you a call to discuss.
Best regards,
The MiWay Team
Looking forward to hearing from Jacky.
Looking forward to hearing from Jacky.
Apologies for the delays you experience on your claim.
Rachel has since been in touch to discuss your concerns and to finalise your claim as discussed. Please don’t hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
Apologies for the delays you experience on your claim.
Rachel has since been in touch to discuss your concerns and to finalise your claim as discussed. Please don’t hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team