SB
Sascha-Lee Burke
1 reviews | Active since Oct 2016
25 Apr 2018, 09:23
Appalled
So I am appalled at the level of service actually given from Miway.
I called in again today just after 0830 and spoke to Siphiwe who checked if a senior advisor could assist and I was advised they were all busy and that he has escalated to management and they will call me back. I am still waiting…. This has been going on since Monday 23 April 2018 when I called first to cancel and so the story goes……..
I am not interested in the policy anymore from Miway and need it cancelled.
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Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
25 Apr 2018, 09:33We're so sorry to hear that you feel this way and we assure you that it's never our intention to cause you any hassles. We have passed your message on and someone will be in touch to assist you.
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply25 Apr 2018, 09:33
Official
We're so sorry to hear that you feel this way and we assure you that it's never our intention to cause you any hassles. We have passed your message on and someone will be in touch to assist you.
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's replyOfficial
03 May 2018, 16:20We’re sorry to hear that you feel this way and assure you that it is never our intention to upset you in any way. We’d like to confirm that we’ve cancelled your policy as requested.
Please feel free to give us a call if there’s anything else we can help with.
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply03 May 2018, 16:20
Official
We’re sorry to hear that you feel this way and assure you that it is never our intention to upset you in any way. We’d like to confirm that we’ve cancelled your policy as requested.
Please feel free to give us a call if there’s anything else we can help with.
Kind regards,
The MiWay Team
Best regards,