GM
Griffin M

1 reviews | Active since Dec 2020

01 Sept 2021, 09:27

Appaling service

I am a client of Miway insurance and I have to say that their client service is terrible. They show complete disregard to their clients. I recently had to claim for minor damage and I was informed that repairs would take no longer than a week but here I am today only having recieved my vehicle after almost two months at their appointed panel beater. My vehicle is still is not repaired correctly and paint reports are still outstanding. My vehicle was bought in October 2020 brand new and it is just a disgraceful in the way its been painted. I have tried many attempts to contact management but to no avail. I am still awaiting response from management. My name is Griffin May. ***. Clain number is C***.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply01 Sept 2021, 10:28
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.  Best regards,
The MiWay Team