ZP
Zinitha P

1 reviews | Active since Nov 2015

23 Jan 2016, 15:00

Answer the phone

I called three times trying to get road side assistance and every time I was supposed to be taken through to an operator, it started all over from the very beginning asking me to choose an option. Please fix it as this is very frustrating.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply28 Jan 2016, 12:39
Official
Hello ZeePhaks,

We need to unconditionally apologise for the lack of service you experienced, and we assure you that it is never our intention to frustrate you in any way!

Chirstie has seen been in touch to discuss your concerns and out IT department is looking into this!

Please don't hesitate to give us a call if there's anything else we are able to assist with!

Kind regards,
The MiWay Team

Best regards,