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warren W

1 reviews | Active since Dec 2013

20 Sept 2018, 09:47

another shocking experience from MIWAY.... where they do things THEIR WAY!!

another shocking experience from MIWAY..... where they do things their WAY!!

it has taken Miway 14 working days to try solve my query... once again there service is non existent.

i have had follow up 4 times to find what is going on.... and just get told we looking into it. .. well 14 working days later and you still looking!!!! are you kidding me!

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Replies (2)
MiWay Insurance
MiWay Insurance's reply20 Sept 2018, 09:52
Official

We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued. One of our agents will be in touch with you to discuss your concerns.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply10 Oct 2018, 15:35
Official

We’re so sorry for not getting things right the first time around - we will make every effort to see that this never happens again. We have authorised the rewards for payment and thanks for giving us another chance to make things right.

We urge you to let us know if you need help with anything else.

Kind regards,
The MiWay Team