VM
Venee M

1 reviews | Active since Mar 2019

11 Mar 2019, 22:09

Another Miway *******

I had the misfortune of being involved in an motor vehicle accident with a client of Miway. I do not have insurance so I had to do a third party claim with Miway. The legal advisor assigned to the claim one Prenisha Naidoo complained to the lady from the claim specialists I hired to help me process the claim saying that " I was annoying". I am of the firm belief that, that influenced the outcome of the claim. I believe Miway has very poor customer service and total and utter incompetence. I would also like to state that they wrote off my car a 2005 Ford Fiesta at a salvage cost of R20 000. Incidentally the other third party claimant the owner of a 1999 Bmw was written off for the exact same amount. Just another Miway *******.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply12 Mar 2019, 08:14
Official
We’re so sorry to hear that we have upset you – we will get an agent to give you a call ASAP and we apologise in the interim for any inconvenience you have experienced!

Best regards,
The MiWay Team