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Skhumbuzo N

1 reviews | Active since Jul 2015

29 Mar 2016, 16:03

Another Great Service

I'd like to compliment Dorcus Mathibako for the excellent service that she provided me for the 2nd time in 2016 the and the 1st time was 15/072015.<br> <br> I have always been pleased with the service I receive at your branch in Midrand. However, Dorcus Mathibakos professionalism and ability to get to the bottom of the situation quickly exceeded my expectations.<br> <br> I was the early today 29/04/2016 at 12:05 for a vehicle inspection and Kabelo Mohlala was not helpful, I even felt that can I get someone else to assist me.<br> <br> When I got to my office I called your call center ***just to do a follow up call on my inspection for my new vehicle. All what I needed to be updated was not done and guess who I was speaking to Dorcus. She updated my details and managed to get me a best deal on my premiums from her team leader. <br> <br> Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Miway Insurance for years to come.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply30 Mar 2016, 15:39
Official
Hello Skhumbuzon,

This is a beautiful compliment for Dorcus! Thanks for for showing recognition on her awesome service delivery. We'll be sure to give her a pat on the back for making sure that things are done the MiWay way.

Best regards,
The MiWay Team