MM
Maaphotle M

1 reviews | Active since Mar 2017

08 Mar 2017, 08:21

Angry Miway Customer

<p>I had an accident on Sunday the 27th of February, something fell on my Car and Monday morning I contracted my insurance (Miway)to let them know about this incident , they have been giving me the run around . I called, I emailed,I used their App but still nothing till this day (8 March). The person who was suppose to assist me as per the email sent was precious but she never rep**** my email and when I tried to call her number took me to voicemail but now I was just sent a survey and the survey suggests that I was suppose to be assisted by Buhle????? This makes me sad as I feel like they treating me as if I missed payment or something. I am really sadned by the way miway treating me </p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply08 Mar 2017, 08:36
Official

We are so sorry if we let you down, please don't feel sad. We will be in touch to make things right with you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply13 Mar 2017, 15:01
Official

Apologies for the lack of service you experienced on your recent claim!

Buhle has since been in touch to discuss your concerns, and we’re happy to confirm that she also discussed the authorisation on your claim. Please give us a call if you need anything else!


Kind regards,
The MiWay Team