MC
Mlondi C

1 reviews | Active since Apr 2015

23 Apr 2015, 19:23

An Excellent Agent

I would like compliment the miway agent I spoke to on the phone for the following reasons:<br> 1) She was very friendly and was very easy to trust.<br> 2) She was very clear in explaining the importance of each set of information<br> 3) She made feel that I am having insurance my way<br> 4) Zandile understands the products of miway, unlike other previous agents I have spoken to - she is very confident and I think she has every reason to.<br> 5) She called me after 6 pm, outside her working hours - she went an extra mile to make me happy and to keep her promise that she was going to call me.<br> 6) If Miway had 20 other Zandile's everyone will be using Miway in South Africa.<br> <br> I think Zandile should be used to train other call agents. She is good at what she does!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply28 Apr 2015, 12:35
Official
Hello MCHIYA,

This is such a lovely compliment for Zandile, and we're so proud of her for always doing things the MiWay way! We'll be sure to show her all the recognition that she deserves.

Kind regards,
The MiWay Team

Best regards,