iG
indiran G

1 reviews | Active since Aug 2019

06 Jul 2020, 14:22

Amazing & efficient service

Last Friday, 3 July 2020, I obliviously left my ignition key in the 'on' position to keep the internal fan running and dropped the charge on my vehicle battery and consequently the vehicle failed to start the engine. I called MiWay (MiHelp Emergencies) and a friendly, polite and enthusiastic consultant named, Lindelwa Madikizela, assisted me with such efficiency which is the fastest service for roadside assistance I have ever heard of indeed. The MiWay agent who responded to the call-out, Asif's Towing, if I remember correctly, was there in a jiffy and the boost took approximately 20 seconds amazingly. A big thank you to both Lindelwa of MiWay and Asif for the amazing service. Keep up the great work indeed. (MiWay client)

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Replies (2)
MiWay Insurance
MiWay Insurance's reply06 Jul 2020, 17:46
Official
We’re thrilled to hear that Lindelwa is as enthusiastic as she is about delivering awesome service and that she has made such a lasting impression on you!  Best regards,
The MiWay Team
 
iG
indiran G's update09 Jul 2020, 10:12
Reviewer Update
I once again this morning received a friendly call from Seipati Mogorosi who is a gem of an agent. What a pleasure to deal with passionate and friendly customer service agents like Seipati. Keep up the great work! This is my 2nd awesome experience with MiWay in less than a week. Fantastic service Seipati and keep striving for excellence like you do indeed!

Indiran G (MiWay client)