NW
Noko W

1 reviews | Active since May 2019

31 May 2021, 22:33

Am very disappointed and angry

Miway insurance are trying to knock my car, i had an accident on the 19/04/21. The car was towed to renew it sandton. According to renew it the car was disabled on the 13/05/2021 I received a massage from renew it that says parts are ordered and the estimation time to finish the car is 06/06/2021.after 3 weeks when I call renew it to check how far are they is when they inform me that the car is written off by Samora from miway.date 20/05/21 but 0n the 20/05/21 at 16:22pm I received a massage from miway by cindy that says your vehicle still waiting for parts to arrive. Am not happy, I am paying a car that i am not driving it, and currently am loosing money for renting a car as I have to travel to work. Am not happy

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply01 Jun 2021, 08:10
Official
We’re so sorry to hear of your frustration. We’ve let the relevant team know, and someone will be in touch with you soon. In the meantime, we’d like to apologise for the inconvenience you’ve experienced. 

Best regards,
The MiWay Team