1 reviews | Active since Jul 2012
Am i insured miway???? NOOOOOO!!!
Called in on the 15/01/15 regarding the mi rewards and Thabo notified me that it has fallen away due to the fact that i had a premium that i missed and my contract had to start from scratch which it was news to me as i never missed a premium on my policy and he even said he can give my call recording confirming that am aware of it which up until today these nothing .... am still waiting for the call recording that is even on system me confirming that i missed a payment cause that is so unacceptable<br> <br> on the 07/02/15 called in requesting road assistance Thabiso who was irritated and i even asked you sound so irritated and he blames it on the line being bad and asked to transfer me to the line which it it - 10 min with no response till it hanged .... My concern is am i safe??? am insured miway??? NOOOOO!!!
Thanks for bringing this to our attention and for giving us a chance to investigate what went wrong! We have passed your feedback and our findings on to all involved and we assure you of our commitment to improve our service delivery - thanks to your feedback.
We're happy to report that Quintin has been in touch to update you on your MiRewards, and we urge you to give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
Thanks for bringing this to our attention and for giving us a chance to investigate what went wrong! We have passed your feedback and our findings on to all involved and we assure you of our commitment to improve our service delivery - thanks to your feedback.
We're happy to report that Quintin has been in touch to update you on your MiRewards, and we urge you to give us a shout if you need any further assistance!
Kind regards,
The MiWay Team