LH
Lindy H

1 reviews | Active since Jun 2015

29 Apr 2026, 09:11

Always have to follow up for feedback on claim

Put in a claim for my wheels that got damaged. Had to keep on following up to get an answer and when again asking for feedback still nothing received a week later. I keep to email communication as well as signal is bad and I don't receive any feedback on way forward or claim completion.

0
Replies (3)
MiWay Insurance
MiWay Insurance's reply29 Apr 2026, 09:11
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team
LH
Lindy H's update29 Apr 2026, 11:20
Reviewer Update
Good day. Please can we resolve this as soon as possible. Been driving with spare and need this resolved.
LH
Lindy H's update03 May 2026, 18:44
Reviewer Update
Again I received an email that they are not getting hold of me after I mentioned signal is bad and email communication is better.