Almost double payment was debited before the 1st

I phoned miway on Thursday and Friday to get my Home living address changed as I was moving this weekend. They changed it but spelt it wrong then I called back and asked then to spell it correctly again and I spelt it out letter for letter, got my policy back and It was still spelt incorrectly. Saturday busy running around with the move I notice that miway debited me twice R604. and R523. I try call them and nothing not a soul to assist you. I request a call back which I still have not received. I called Miway at 11:18 today and they get told yes they did debit both amounts and will pay back the incorrect amount they deducted BUT I have to wait 72 HOURS FOR THEIR STUFF UP???? I want my money immediately today still. First you have *********** Staff and secondly my debit orders is to go off 1st of the month and it went off on the last day of the month. <br> <br> I want feedback as soon as possible.