1 reviews | Active since Nov 2016

25 Nov 2016, 15:09

All that glitters is not gold

<p>Earlier this year after a terrible history with budget, I joined miway with promises of expediency, reliability and good customer care. However following my first claim, I am still waiting for a successful conclusion almost 3 months later. In the mean time I have been without a car- which is essential to my line of work. Their choice in service providers has meant a series of delays from both panel beaters and now parts of my car have stripped and there is no one to account as to where they are.</p> <p> </p> <p>This is has probably been one of my worst insurace service encounters and I would urge everyone to who values the efficient resolution of an often stressful time to avoid this company and its service providers</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply25 Nov 2016, 15:20
Official

Thank you for your comments and apologies for the lack of service you experienced! We’ll get a claims advisor to get in touch to discuss your concerns.


Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply30 Nov 2016, 15:17
Official

We hear you and we understand your frustrations, and we’re sorry that the repairs are taking longer than expected!

We have since been in touch with the repairer and they’ve assured us of their commitment to get your car ready ASAP! They will keep you updated regarding the progress of your vehicle repairs. Please don’t hesitate to give us a call if you need any further assistance in the interim!


Kind regards,
The MiWay Team