1 reviews | Active since Jan 2017

30 May 2017, 18:31

Aircorn not fixed after accident

<p>I am not happy with the car the aircon is not working. I am annoyed as the proline panelbeaters called me at least 3 times a day for three days to come fetch the car meanwhile the repairs were not tested. I also want to know who will foot the bill for my petrol for taking it there today and they tested and said to bring it back tomorrow. Why am I the one unconvinced by all this ? I have complained to miway and they have not responded. The car also has a rattling sound.</p> <p> </p>

0
Replies (5)
MiWay Insurance
MiWay Insurance's reply31 May 2017, 08:32
Official

We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply05 Jun 2017, 14:32
Official

Please accept our sincere apology for the let-down on your claim Kefilwe!

We’ve since been in touch with our repairer and they’ve assured us that the vehicle has since been repaired and returned to you. We urge you to give us a shout should you need help with anything else.


Kind regards,
The MiWay Team

's update05 Jun 2017, 20:42
Reviewer Update

I would have expected a call from you at least to confirm. My car is still not fixed to my satisfaction and the radio is not working well and there is a noise. May you please help get this fixed asap

MiWay Insurance
MiWay Insurance's reply06 Jun 2017, 08:33
Official

We have passed your message on to our Claims team and someone will be in touch to assist you.


Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply12 Jun 2017, 11:27
Official

Please accept the let-down on your recent claim Kefilwe!

Kea has since been in touch to discuss your concerns, the repair process and what to expect moving forward. Our service provider has also assured us of their commitment to get your car ready ASAP! Please give us a call should you need anything else in the interim.


Kind regards,
The MiWay Team