KL
Khumo L
1 reviews | Active since Mar 2021
03 Sept 2021, 08:49
Agents are great but the self help options are not reliable
Rofhiwa was excellent in helping me to change my address but the app keeps bugging out when using the chat feature and the "call me back" option drops its self when after you call. It is best to use your own airtime and call. agents are Helpful
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Replies (1)0
Replies (1)
MiWay Insurance's replyOfficial
03 Sept 2021, 09:23Thanks for taking the time to write to us and for the positive feedback for Rofhiwa! We're so sorry to hear about your frustrating experience and we can assure you that someone will be in touch ASAP to provide you with proper feedback and see how we can sort this out.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply03 Sept 2021, 09:23
Official
Thanks for taking the time to write to us and for the positive feedback for Rofhiwa! We're so sorry to hear about your frustrating experience and we can assure you that someone will be in touch ASAP to provide you with proper feedback and see how we can sort this out.
Best regards,
The MiWay Team
Best regards,
The MiWay Team