Agent who assist was very much in a hurry, wanting to conclude the conversation in a rush

Agent who assist was very much in a hurry, wanting to conclude the conversation in a rush. The questions I had were barely answered. I initially queried changing my cover amount. After authentication, agent just advise my new premium is... Not fully understanding what the change meant. incorrect cover amount was mentioned by agent, upon questioning the agent did apologize but did not even bother advising the correction.