After my vehicle was written off in an accident, I was waiting for the finance house to advise me of the shortfall amount

After my vehicle was written off in an accident, I was waiting for the finance house to advise me of the shortfall amount. However, seven days after signing the settlement agreement, I contacted MiWay only to be informed that the claims consultant was still waiting for my signed letter. Savannah Eland stayed on the line with me while I forwarded the signed document, and within minutes she confirmed that payment had been released to the finance house. I truly appreciate Savannah’s excellent service and assistance. Her prompt action helped resolve the delay, which could have prevented the additional monthly installment I had to pay because the finance house had not yet received payment from the insurer.