LG
LEWIS G

1 reviews | Active since Jan 2018

02 Jan 2018, 14:34

added services on insurance policy ; hijacking and theft benefit ,use of motor car benefit

Was unhappy with previous operator in the way he present current policy and benefit connect with out care and help.Complain was lock two weeks ago to cancel policy due to bad service advice.This morning Adelaide phone me in connection with the mail send ,she not attend direct to problem but also make me comfortable to communicate with her. Thanks for her swift response with advice and actions to resolve the problem and new product pricing. Will definitely prefer Midway to any of my friends and family

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Replies (1)
MiWay Insurance
MiWay Insurance's reply02 Jan 2018, 15:36
Official

Wow – it sounds as if Adelaide saved the day. Thanks for giving her another chance to show you just how much we value you as our client. We’ll be sure to high five her for making such a lasting impression on you and we look forward to keeping you impressed for years to come.

Best regards,
The MiWay Team