Account Debit

On 4 March I was contacted by MiWay to give me a competitive quote on my car insurance. The premium was lower than I was currently paying with my insurer so I gave the go-ahead provided that my car repairs would have been done by that time. I agreed for the first debit order to go off on 28/05/2015. I then had a rude encounter with some lady doing the follow up but that was later sorted. I still maintained that I cannot move insurers until my repairs were done and that I would let you know once they were done. This morning I get an sms from my bank and you have taken the funds from my account. My previous insurance has not even been cancelled yet and I have just paid them. Kindly refund my money and remove my details from your database, there have been too many issues with you already and I hadn't even officially started my policy yet. I shudder to think what kind of service you provide at claims stage. And yes, I am furious, this is completely unacceptable! If you are planning on giving me a standard response, rather don't. I just want my money back and to cut all ties with you