MM
Mmathabo M

1 reviews | Active since Nov 2013

20 Jul 2015, 11:28

accident report

My car was involved in an accident in April with another another vehicle who then claimed third party liability against me. firstly the service I received was prompt in towing my car to the nearest safe Miway storage and authorization for my car to be fixed was done in a few days. I had a lot of problems with the third party which thought we would rip them off as the process was taking too long. It led to threats but the legal team at Miway were very helpful in particular Bianca, who constantly advised and gave feedback on the process and what to do from our side. We then had a problem with the panel beater which led to me taking my car before the finished all the work. Miway took it upon themselves to appoint Quintin to my case who was very patient and helpful in making sure that everything was sorted out to my satisfaction. He called daily to make arrangements and to keep me up to date as to what was happening. Even after I had my car back he checked if all was well. This is a thank you to the hard working team that also includes Albert Louw (Miway) who assisted Quinting with all info relevant to my case. the cherry on top was getting my bonus last month regardless of the clai

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Replies (1)
MiWay Insurance
MiWay Insurance's reply20 Jul 2015, 16:20
Official
Hello Mama Rati,

This such great feedback! Thanks for sharing your good news with us - we'll be sure to high five everyone involved in helping you out with your claim so efficiently.

Kind regards,
The MiWay Team

Best regards,