Accident claim poor service

I was involved in an accident on 01 February 2021 with my car and it got towed by insurance approved towing coming from the scene after all paperwork was done. The car was taken to Renew-it Bedfordview for assessment and repairs. It took Renew-it Bedfordview just over 2 months to fix the car after which I was called to pay my access and collect the car. This was a very bad service I received from then. Immediately after payment, waiting to collect my car, there was suddenly a turn of evnets after some delays where I was told my car still need to go for wheel alignment and check before handing it to me. I asked the sales personnel to arrange for me transport to pick me up the following when they are done with car because I can't hire a driver twice to drive me to repair centre to collect my car as a result of their failure to get the car ready on time. Indeed, the driver was arranged to collect me (very late as they where closing at 5pm and had to report to work at 18h00 in Wadeville). Upon receiving my car around 16h50, I found that rear shocks springs on the right side were misplaced and I also questioned wheel alignment as I could pick up that the car was not properly aligned. They took a car to the workshop quickly to reposition shock springs and excused themselves that wheel alignment centre (tiger wheel & tyre) is closed and the can't provide me with alignment report as I requesred but they promised to email it to me the following day. Nevertheless, the assured me the car is properly aligned. I drove the car to work from there and was driving slow in traffic that I couldn't test the car properly. It the morning when I knock off at 06h00, I drove the car with confidence that the car is fixed and to my surprise when I needed to apply brakes, the car was slow to brake that even past the robot (fortunate the robot was not working and used as stop sign). When I got home home, I waited for Renew-it to open to report this and I was told to return the car they will attend immediately as it might be minor issue. Upon checking in workshop they told me brake shoes were broken. To my shock, that part was supposed to be replaced because that's where the car was damaged. They said I should collect my car the following day which didn't even happen. They put my car lying in their repair shop for over two weeks. In between this duration, I was phoning Renew-it several times to check status of my car and my phone was many times not attended to after I was transferred to the sales person and eventually I was ignored. I phoned MyWay insurance to complain about all this and they promised to attend to my quiery. I was eventually called by Repair shop to collect my car and they couldn't arrange driver to fetch me but I made means to collect it. Upon collecting (21/04/2021) with assurance that now it is fixed, I drove few kilometers from the Repair shop that on my way I started to hear strange noises, clicking and squealing noises in front suspension that I didn't know what that could be. They car was starting to be unstable and having diving movements and vibrating on steering as I drive to 80km. That time on Highway. I decided to pull over and drive slowly to another Tiger wheel and tyre centre to check for me the suspension as I was afraid I couldn't reach my home. At Tiger Wheel and Tyre, they said, left ball joint was loose and the alignment was completely off. They realigned the car and said I can drive but must replace the ball joint as soon as possible. As soon I left the centre, I drove and half way to my place, those noises started and the car was now near impossible to drive. As I had to go to work at 18h00 and it was late. I drove slowly (less than 10km speed) with care until I reach my place. Upon arrival, the left brake disc was scratched and had deep grove. As soon as I parked the car, I called Renew-it and explained all these faults on the car and said I must drive the car back to them and I said the car is non- drivable and the lady who assusted said she will to her manager and never heard from them since. On the same day (21 April 2021), I called Myway insurance about this experience and they said they will escalate the matter to get it sorte speadily. After realizing that I don't get any feedback or communication from both repair shop and Myway insurance, I called Myway (on 30 April 2021) to follow up and they promised to get the repair shop to get this sorted. To date, I have not received and communication from either thevrepair shop or insurance and decided to take it upon myself and check my car because I don't think I will get helped anytime soon here with my car still parked under the sun. This is a very terrible service I received from both Myway insurance and Renew-It Bedfordview that I needed to share.