Accident Claim

Bad Decision to join MiWay Business Insurance, the worst I had ever experienced. On the 31st of May 2018 I logged a claim for my T5 Kombi that was bumbed at the back on a red robot. On the very day I reported the accident with both MIWAY and SAPS. I provided MIWAY with all info for the accident. It is very disturbing to report that to date the claim is still sitting somewhere in thier system and no one is interested to come forth and conclude the claim. As young black small business owner I know now that MIWAY business insurance is a "NO GO" I strongly advise all my clients and other up coming small business owners to please think twice before you take up MIWAY on any business insurance dealings, they are the worst. I have my car in the repairs centre that I cannot get it fixed and also damages on my car that I paid from my own pocket to try and get my business moving however with all high cost that comes with repairs it became not practical to pay from the business cash flow. It is very sad that an Insurance company of MIWAY magnitude do not understand what running a business means, I took time to thoughly explain my business model to the consultant who made me join MIWAY business insurance and I bet they were happy to take my money until I had to claim and as always from an insurance company they are not interested in dealing with me obviosly because there is money that must be paid out of them. In almost a month now that I waited for MIWAY to come through at least conclude on the claim, I had to now buy a new car because of monies that I had lost since my other car is no longer drivable. In essence this means I am incurring unnessary cost to my business because the so called MIWAY insurance is simply to competent enough to deal with my claim. I am warning our people to really THINK VERY HARD BEFORE ENGAGING IN ANY DEALINGS with MIWAY Business Insurance. In closing, kindly terminate my insurance and please refund my July premium as I am done with MIWAY business Insurance and moving over to another business Insurance that understands what running a business means and not the mediocre MIWAY provides.

I am OUT