BM
Blessing M
1 reviews | Active since Feb 2023
06 Jan 2025, 10:04
ACCESS REPAYMENT
I have received horrible service from MiWay insurance. I was in car accident in September 2024. I paid for access from my pocket and MiWay had to repay me because they stopped me from taking it from the person who crashed on me. They said the process should take no longer than 21 days but it has been more than 4 months. It has cost me more than R400 in airtime doing follow-ups because I do not get feedback from them even when I send emails. The service is really horrible.
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MiWay Insurance's replyOfficial
06 Jan 2025, 10:05We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply06 Jan 2025, 10:05
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,
BM
Blessing M's updateReviewer Update
06 Jan 2025, 10:09Your service consultant Hlulani Nkuna is rude and unprofessional, she is not answering my calls and not responding to emails
BM
Blessing M's update06 Jan 2025, 10:09
Reviewer Update
Your service consultant Hlulani Nkuna is rude and unprofessional, she is not answering my calls and not responding to emails