Acc debited 3 times in 1 month!!!! And un-helpfull call centre agent

So Miway decides to debit my account twice on the 19th Aug.... I call in and the matter is resolved and I get my refund by the 23rd Aug.

I get another debit on the 31st Aug for R306, I call in again and they promise to refund as they don't understand why their system 'decided' to debit my account. It's now the 6th, and still no refund. I call in and Ms Zimbili Mancele says that my refund was paid out on the 29th Aug, how when it was only debited on the 31st beats me, I guess Miway has some magic way of giving instructions to refund customers before actually debiting their accounts TWO days later????!!!!!!

Oh, and apparently the supervisor Nomsa Malinga is also too busy to take my call and the only besides, "She's going to tell you exactly what I've just told you"

Miway, you're touching me on my studio and I'm not taking it too kindly, not when its my money involved. I've been with you since 2008 and you decide to do this NOW?????????

CALL ME BAC**** 31 Aug 2017 MIWAYCOLLE ********** 700001 306.17 19 Aug 2017 MIWAYCOLLE ********** 700000 1,245.91 19 Aug 2017 MIWAYCOLLE ********** 700000 1,178.46