MS
Mandy S

1 reviews | Active since Feb 2017

14 Jul 2017, 15:18

Absolutely poor!!!

<p>My car was hit by an object on the highway. 25 days after my claimbwas lodged, I hear today that the part will take 6 weeks. </p> <p> </p> <p>I have no mode of transport and Miway is just so unhelpful. I have never encountered such poor service in my life.I have no idea what to do next other than get in legal help.</p> <p> </p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply14 Jul 2017, 16:15
Official

Thanks for bringing this to our attention, we'll get an agent to give you a call and assist you.


Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply19 Jul 2017, 12:54
Official

Please accept our sincere apology for any hassles you’ve experienced Mandy!

Cathy has since been in touch to discuss your concerns as well as what to expect moving forward. Our service provider has assured us of their commitment to get your car ready ASAP. They’ll keep you in the loop moving forward, and we urge you to give us a call should you need anything else in the interim.


Kind regards,
The MiWay Team

Best regards,