PP
Priyanka P

1 reviews | Active since May 2022

10 Sept 2026, 08:44

Absolutely appalling service from MyWay Insurance!

Their client damaged my vehicle in June 2026. It is now September, and my vehicle is STILL damaged because MyWay Insurance has failed to send an assessor or properly progress my third-party claim.

I have repeatedly followed up and have been given nothing but excuses and promises that an assessor will be sent. Communication is extremely poor, responses are delayed or completely ignored, and there has been zero urgency.

I am the innocent third party, yet I have been left dealing with the consequences for months. Three months with no assessment or meaningful progress is completely unacceptable.

MyWay Insurance needs to take accountability and resolve this matter immediately. This has been an incredibly frustrating and unacceptable experience.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply10 Sept 2026, 08:45
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team