1 reviews | Active since Jul 2017
A year's worth of weekly phone calls for insurance that I DON'T NEED!
I have never received so many unasked for phone calls in the entirety of my life on this earth.
Time and time again I have politely asked MiWay to STOP contacting me regarding a quote for my car, a Renault.
Initially, when i was in a pickle with insurance and had unfortunately fallen on hardluck, having had my Polo ****** and the replacement vehicle hit by a taxi a few months later, MiWay declined to quote me based on my claims history (which they are entitled to do, and at the time, fair enough honestly).
Since then, for a WHOLE YEAR, I've received weekly phone calls. Sometimes, two to three times a week, offering me a quote for my vehicle.
EACH and EVERY time I asked you guys (MiWay) to please CEASE contact with me completely regarding your services, as a competitor of yours offered me a FAR better package at MY TIME OF NEED, which I paid for IN FULL for 1 YEAR. In essence even if you wanted to sign me as a client during these 12 months, it was literally impossible to do so - yet the phone calls still continued, every single week, again and again, no matter the truth of the situation that I kept repeating.
Today I received another call, and although my year has come to a close with my current insurer and they've offered me a new quote, the never-ending incessant badgering, pushing for a **FREE QUOTE** for my car has completely turned me off of your brand as an complete entity. Even though your competitor has finished their year with me as a client for my car insurance, and have offered me another offer for a second year, I'm going to go with them and not even consider MiWay because it's been as if I'm talking to a ****ing brick wall.
As someone working in marketing with a degree, I find it even more irritating to have to be contacted in this ridiculous manner- as it is NOT the way to bring on new, happy clients that may/may not need your insurance.
I am only writing this today as I've just received another phone call, and I genuinely don't know how to get it into the heads of the consultants or management of the MiWay ecosystem.
PLEASE. JUST. STOP. thank you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
