A week later i am still waiting and begging for my policy to be cancelled

<p>To day a week later since MiWay messed up my monthly premium and charging me for a cellphone insurance that i dont have i am still waiting for a call from a consultant to cancel my policy. </p> <p>I dont understand why must i beg for my policy to be cancelled when i am unhappy about the service i am recieving from MiWay.</p> <p> </p> <p>I have also further to this recieved an email from MiWay that my premium is increasing which is a joke. </p>