RS
Rethabile S

1 reviews | Active since Mar 2018

25 Jan 2019, 14:12

A very successful urgent call-out.

Sincere gratitude to Ntokozo Sibeko for the exceptional service he rendered to me yesterday. Not only was he solution oriented, he understood my urgency and was reassuring by constant interacting with me throughout the process of resolving my issue. His empathy was genuine and really gave me the comfort that he was operating from a place of putting himself in my shoes. Ntokozo's assistance made a monumental difference in how the situation played out and he ensured that it was nothing short of a success. I'm a very happy client of Miway and truly felt valued as a client, thanks to Ntokozo!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply25 Jan 2019, 15:50
Official
Awesome - thanks for taking the time to compliment Ntokozo for his great service delivery and for recognising his efforts. We will be sure to pass your feedback on to him and high five him for making your service experience memorable.
Best regards,
The MiWay Team