MR
MMBUDZENI R

1 reviews | Active since Jul 2021

07 Sept 2021, 17:32

A very said robert

I log a claim on 26 July 2021 of car accident miway send an *********** assessor to assess my car on the 29 of July miway reject my claim and tell me to go take my car fix it myself I do that.i allow their service provider to continue do the job funny the autobody find a lot of unseen damage by their *********** assessor I call miway back to explain why is my claim reject were the aotobody find a lot of unseen damage which related to accident.miway play a delay tactic which had cost me a lost of income for a months I keep on calling and sending emails until they reassess my car finding that it qualifies a months later when I already payed their service provider money gor the car to be fixed they approve my claim which that was suppose to be done on 26 July 2021.miway is having poor service to me as customer and now their service provider hold my money because of them I think miway must employ fully qualified assessor who does not know the job.i am writing this as an unhappy customer of miway.miway you have poor service.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply07 Sept 2021, 21:04
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.  Best regards,
The MiWay Team