1 reviews | Active since Aug 2016
A TERRIBLE SERVICE FROM MIWAY INSURANCE (Claim number C755090)
<p>Today marks a month since i had an accident and made a claim with Miway Insurance but my car is still at the panelbeaters waiting for a "mangers" authorisation so the panebeaters can start working on it.</p> <p>I've been transfered from one agent to another and currently liaising with a gentleman by the name of Johan Bouer... whenever i call i'm either told that the person that's handling my claim is on a smoking break or not at their desk, to make it worse no one ever bothers to return my calls. I find this very *********, unprofessoinal, and unpleasing as i've been paying my claims and never had i expected to recieve such a pathetic service. This is exhausting!!!</p> <p> </p> <p>I find it be inconsiderate as i need my car and i have to make means of how i get by without my car and the insurance couldn't be bothered! CAN SOMEONE PLESASE ATTEND TO THIS MATTER URGENTLY</p>
Dear Thembi,
Apologies for the inconvenience caused for not being able to reach us!
We’ll get a claims advisor to call and discuss your concerns.
Kind regards,
The MiWay Team
Dear Thembi,
Apologies for the inconvenience caused for not being able to reach us!
We’ll get a claims advisor to call and discuss your concerns.
Kind regards,
The MiWay Team
Good day Thembi,
We need to sincerely apologise for the hassles you experienced and we assure you that it is never our intention to frustrate you in any way!
Kefiloe has since stepped in to get to the bottom of what happened, and we confirm that we have since updated the authorisation on your claim! Please don’t hesitate to give us a call if you need any further assistance!
Best regards,
The MiWay Team
Good day Thembi,
We need to sincerely apologise for the hassles you experienced and we assure you that it is never our intention to frustrate you in any way!
Kefiloe has since stepped in to get to the bottom of what happened, and we confirm that we have since updated the authorisation on your claim! Please don’t hesitate to give us a call if you need any further assistance!
Best regards,
The MiWay Team
