ST
Shaun T
1 reviews | Active since Oct 2013
09 Feb 2016, 09:25
A Pleasure to deal with Zandile
Hi I am really struggling financially and got the renewal notice for my car which really angered me but one phone call to the Mi Way call centre and Zandile Mfuphi , listened , understood and reacted immediately to provide that rare kind of people person service that is truly lacking in the service industry these days.<br> Zandile resolved this problem within minutes and sent confirmation accordingly.<br> I for one believe Mi Way should not undermine there call centre by making customers use there on line applications more and cutting costs measures to the detriment of losing the humanity element to your business.
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Replies (1)MiWay Insurance's replyOfficial
09 Feb 2016, 11:36Hello sptwaygregcecili,
We really appreciate the wonderful feedback for Zandile, and we're sure she will too. Thanks!
Best regards,
The MiWay Team
We really appreciate the wonderful feedback for Zandile, and we're sure she will too. Thanks!
Best regards,
The MiWay Team
MiWay Insurance's reply09 Feb 2016, 11:36
Official
Hello sptwaygregcecili,
We really appreciate the wonderful feedback for Zandile, and we're sure she will too. Thanks!
Best regards,
The MiWay Team
We really appreciate the wonderful feedback for Zandile, and we're sure she will too. Thanks!
Best regards,
The MiWay Team
