aD
alisha D

1 reviews | Active since Sept 2012

25 Aug 2015, 10:10

a month later and still no response !!!

Last month on 24/07 you debited my monthly premium, the debit order returned and my bank charged me R100 fees. I have distinctly advised that I only get paid on the 25th !! I have sent 4 emails and proof of the bankcharges and still got not response a month later !!!!!!

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply25 Aug 2015, 16:22
Official
Hello adelport@t ,

Please accept our sincere apology for the delay and for any hassles we have caused you, and please be assured that this is not the MiWay way! Innocentia has since been in touch to assist with your refund to be done ASAP, and we thank you for giving us another chance to make things right.

Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!

Kind regards,
The MiWay Team