A month and a half later and still nothing

<p>Time line: </p> <p>October - Accident (Miway CLient drove into the back of our car)</p> <p>October - Documents submitted to Miway</p> <p>December 14th - Had to call Miway to find out what is going on</p> <p>December 20th - Assessor assessed the car</p> <p>January 4th - Complained on Hello Peter, Marietjie contacted us. </p> <p>To date we have heard no more. </p> <p> </p> <p>We are still awaiting the payout from Miway. It seems very convenient that we aren't Miway Clients so thay have absolutely no need to assist us in speeding up the process. It is impossible to get hold of the person we are meant to be dealing with. </p> <p> </p> <p>With regards to having an accident with someone who is with Miway, they will try and assist you without using your own insurance, this is so that they can leave you with the car and only pay out the trade value minus the salvage value. NEVER deal with them directly, always involve your insurance company. Our mistake, but they took as much advantage of this as they could. </p>