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estelle G

1 reviews | Active since Jun 2013

14 Sept 2016, 16:16

A LITTLE CONFUSED

<p>I received an sms from MiWay stating that I have to take my vehicle in for inspection. I made arrangements but unfortunately falling ill I was unable to make the appointment. I telephoned MiWay again to inform them that I did not go but that I wanted to go next Saturday when I am not working.</p> <p>I spoke to Sesi who was very helpful and was informed that the sms was sent out in error and that, in fact I do not have to take my vehicle for inspection.</p> <p>Another sms informing me of the error would have been appreciated.</p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply15 Sept 2016, 08:28
Official

Thanks for taking time out of your day to comment on great service, we really appreciate your feedback and we apologise for the SMS that we sent to you.

Best regards,
The MiWay Team