A joke!

We had a ******* on 28 March 2024. The value of my loss was R45561.00. What was I paid out? R15894. Right from the onset I was messed around, dealt with agents that clearly had not listened to the phone recording when I dealt with the first agent that suddenly had to go on emergency leave. From there on including the dispute department everything went south. Two items were not included mainly the Samsung Smart watch because I didn't have proof of payment. Was I to go to the person who bought this wedding gift and ask for the proof? The bottle of White Diamond perfume, was I also expected to ask the person for the proof of payment that bought it as a Christmas present? All the recordings of each item was discussed in detail. But hey, who cares. Well easy from here, I will be cancelling this policy as the way I was treated and spoken to by the dispute department is actually not worth it at all. Good riddance and please don't ask me to refer this company to anyone. I won't even refer you to the people that broke in and stole what rightfully didn't and doesn't belong to them!