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princedakalo P

1 reviews | Active since Aug 2017

17 Apr 2024, 12:55

A few days ago, I accidentally damaged my tyre at the drive-through

A few days ago, I accidentally damaged my tyre at the drive-through. To my eyes, it didn't look like a big train smash. Luckily, this happened as my service was approaching. As part of servicing, I also do wheel alignment. When the alignment technician looked at my tyres, he pointed out that the other tyre was severely damaged and required an immediate replacement. I immediately called Miway to place a claim, and Nihal Singh answered the phone. No transfers after transfer to another department, one contact, and that's all it took. Nihal was friendly, quickly assisted me and logged the claim for me. It was all done within five minutes. He kept me in the loop and did follow-ups. Once I submitted all the required evidence, the claim was approved in less than 6 hrs. This is the best service. Thanks to Nihal for your professionalism and Miway for this easy claim process. I would definitely recommend MiWay to my friends and family. Happy customer

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Replies (1)
MiWay Insurance
MiWay Insurance's reply17 Apr 2024, 13:10
Official
Thanks for the high praise for our team. We’ll let them know what a great job they’re doing.

Best regards,
The MiWay Team