EM
Edwin M

1 reviews | Active since Nov 2018

16 Apr 2021, 12:16

A company that delivers

I have my car insured with Miway for the last 5 years and have always been pleasantly surprised by their service delivery. Today (16/4/21) I dealt with Thando Qomoyi and Agnes Manaka and again I was not disappointed. I wasn't ready to accept a new product offered by Agnes, but instead of a pleasant voice changing to a nasty one as I've experienced many times before from other service providers as soon as you say no to their products, she gladly offered to assist with a request she had picked up on earlier during our conversation. Agnes put me through to Thando and the pleasant, friendly and helpful service that I have become used to, continued. Thando expertly assisted me and I was left to reflect on a wonderful telephonic experience once again with the Miway. Thank you Miway for your continued excellent service. Edwin Myburgh

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Replies (1)
MiWay Insurance
MiWay Insurance's reply16 Apr 2021, 14:03
Official
Wow - we just love your feedback for Thando and Agnes, and we are so proud of them for going out of their way to provide you with such memorable service! Thanks for sharing your positive service experience with us, we'll be sure to pass on your wonderful message.
 
Best regards,
The MiWay Team