A Claim Completed Smoothly!!!

First and foremost I just wanna thank the emergency team that dispatched help/ towing services within 10 minutes of accident. Then the other thumbs up goes to the claims department, I had the accident on the 30th August 2019 and submitted claim the next day. On the 3rd my claim was approved. And repairs started even though the repairing stage was long due to parts and extra work however every thing went smoothly. We often dwell on the wrong things about insurance companies and forget there’s always two sides to every story. Before the accident I remember I had payroll issues and funds weren’t available but I called MiWay advised them of my situation we set a different date to accommodate my issue. And when I submitted my claim I didn’t even have one hustle with MiWay everything paid out and I paid my excess as per agreement. However I would like the insurance to revisit the Panel Beaters they choose to send our vehicles to. It was my first ever accident but the experience with the panel beaters was bad, this is not because they didn’t do a right job fixing my car but because they had too many vehicles to be repaired. I will not disclose the panel beater details as that’s between me and them. However it will be to MiWays advantage to always know each panel beater’s capacity as this will help fast track repairs... Thanks MiWay