A bitter result to an already difficult situation.

On Saturday 17 Feb 2018 I had a break in at my home. This in itself was bad but it got worse in the end. We contacted MiWay and they were very helpful. They were prompt and not once did i need to follow up with them. Things got worse not because of the service but because of my own oversight.

MiWay did try and help me as much as possible however when compiling the list I did not scavange through my home to ensure that the items i could not see was in my house. Over time we packed things into boxes and did not consider this when we compiled the list.

My claim was rejected on the grounds of dishonesty and i understand fully the reasons behind it. Do i believe it is fair? Not really but it was my responsibility to make sure that the items i claimed for was in fact taken. MiWay was not at fault there.

The implications are vast and I would like to take the time to help others not make the same mistake i did.

It is easy to blame others for their mistakes but i commend MiWay in the way they dealt with MY mistake.

I will recommend MiWay insurance for this.